Logo - Purkilicious Round

I aim to dispatch in-stock items within 48 hours.

 

Made to order (MTO) items please allow 7-14 days for delivery. During the busy periods

please allow 21-28 days for delivery.  

 

All items are securely packed and will be dispatched once orders are completed. Please note

all packages are sent via First / Second Class Royal Mail Signature Service. Proof of posting

is always obtained.

 

Should your item get lost / damage by royal mail I cannot and will not be held accountable for It.

I will supply you with the receipt and all documentation for you to make a claim directly with the post office. Sandard postal insurance is covered up to £36 if your order is above this please consider extra cover.

 

If you have any problems please contact me.

 

If you should have an issue with your order, please do contact me and I will try my very

best to rectify things for you first. Otherwise I gladly accept returns and cancellations.

 

Please contact me within: 7 days of delivery.

Ship items back within: 14 days of delivery.

Request a cancellation within: 24 hours of purchase

 

Due to the nature of these items, the following cannot be returned or refunded.

1. Customised Items

2. Personalised Items

3. Digital files / downloads

 

Conditions of return

To complete your return, I require the item to be returned to me in its original packaging.

If the item is not returned in its original condition, the buyer is responsible for any loss in value. Buyers are responsible for return shipping costs. Once the item has been approved for return

you will receive a refund for the cost of your items ONLY, any shipping cost are not refundable.

 

If you are posting an item worth over £36 please consider using a trackable / signed for delivery service. I cannot be held responsible for any lost items.

 

Once the returned item has been received, it will be check and authorised for a refund. I will

then process the refund and a credit will automatically be applied to your original method of payment within a 3-4 days. I will then send you an email to notify you of the above.

 

If you have any problems please contact me.

Delivery . . .

Returns & Refunds . . .

jo@purkilicious.com

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jo@purkilicious.com

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